Explaining What Will Happen Next to Help a Victim in Crisis

This post is offered as a discussion topic only and does not represent legal advice. Officers must refer to the laws in their own State as well as their agency's policies, which can be more restrictive on officers than the law requires.

Scenario: While working patrol, a Police officer encounters a crime victim in crisis. The officer knows they are in crisis based on the previous videos they've watched on this topic. What is another action the officer can take to help them through this difficult time? 

Answer: California POST suggests communicating to the victim what exactly will happen next. Explain exactly what procedures and follow-up will be required next. Also, explain why the follow-up is important and what the result could be. An example of this is telling the victim of a sexual assault the steps you will take in the investigation, including all of the medical examinations they will need to go through and why they are important. 

Giving the victim an explanation can help them through their feelings of helplessness. This can also give them a sense of control in an out-of-control situation. Be sure to end by making sure you have answered any questions they still have as well.

This blog topic serves as a summary of our video lesson on this crucial topic. If you're interested in accessing the full video lesson and additional resources, click the link to register for your free 30-day trial.